Returns/ Exchanges/Refunds

 Our products are made fresh from natural ingredients. 

Some are made to order and require specific storage to avoid spoiling and waste.  

Therefore, we do NOT accept returns, exchanges or refunds on body care/skin care, hair accessories, head gear, face mask or any other item that directly comes in contact with skin. 


If there are any issues with your order, you may kindly and respectfully submit your proof to our email within 24 hours of receiving the order .

Refunds are only permitted for the product cost, no shipping fees if your order is returned to us. 


Pick up


ALL Orders must be placed via website. NO Dm's !!!!

Once your order has been fulfilled you will receive a "Pick up" confirmation email with further instructions. 

Please wait until you have received the confirmation before you arrive.

Pick Up payments are accepted via Cash App, Paypal, Directly through the website, Or you may pay cash!


Our location has changed to 956 E Little Creek Road Suite #57 Norfolk,VA within Beauty Galore's Boutique!


 Every Tuesday is shipping day!

All orders are shipped via USPS Priority Mail. 


7-14 day processing |1-3 Business Days for shipping Via USPS with a Tracking # and a receipt.

The Glow Bundle is automatically mailed via Express shipping!

Creative Xpressionz is NOT Responsible for incorrect shipping information, mis-delivery carrier errors, lost, damaged or held packages*

Please be sure to double check your information and address before checking out your cart.

We do NOT modify addresses.


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