No Returns/ Exchanges or Refunds
Contact me for any issues with your order within 14 Business days!
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Pick up/ Delivery Policy /48 Hour Policy
*Orders Must be picked up within 48 hours of purchase, $5 Holding Fee after 48 hours.
*Orders placed after 06:00 pm carry on to the next business day.
Delivery M-F - Chesapeake,Norfolk, Va Beach, And Portsmouth there is a $5 NONREFUNDABLE fee. You must be available during the time you requested your drop off.
If NOT your options are: Pay for shipping , Pick up yourself [48 Hour Policy Still Applies] or Pay another $5 delivery fee for the double trip.
If you are unable to PICK UP ON TIME your options are to pay for shipping or another $5 delivery fee.
Shipping Policy
Thursday is shipping day @4:00pm
All Orders Placed on Thursdays BEFORE 3:15pm get shipped,unless the product(s) are sold out.
Incorrect addresses will NOT be modified, you will receive a refund!
7-14 day processing |1-3 Business Days for shipping Via USPS with a Tracking # and a receipt.
Creative Xpressionz is NOT Responsible for incorrect shipping information, mis-delivery carrier errors, lost, damaged or held packages*
Once your order is dropped off to the post office I am no longer responsible for the package, please refer to your tracking# OR contact My local USPS (1-800-275-8777)